Who is it for?

Drivers⁄Escorts⁄School, Care staff and Transport co–ordinators who undertake the responsibility of transporting young people to a variety of locations. (Home – school, School trips, Hospitial⁄Social Service visits⁄Court appearances & School – Home)

The course looks at measures to reduce the risk of transporting young people with a variety of needs to ensure safe passage.

• Helps staff clarify and understand the role of managing and delivering the service

• How to respond to violence and aggression in the vehicle
• Helps service formulate policies and guidance
• Recording and reporting procedures
• Risk Assessment of the vehicle, passengers and responding to individuals with known behavioural patterns

Benefits

• Ensure the service is in line with Health & Safety at Work regulations 1999
• Help Escorts and Drivers understand young persons behaviours and have measures in place to
  deal with it
• Ensure staff are aware of the services policies on recording and reporting incidents including
  anti–bullying
• Identify de–escalation strategies for individual young people

• Respond calmly and rationally to anger and frustion from service users
• Put in place risk assessments and behaviour management programmes to safeguard passengers and staff
• Provide escorts with the necessary tools to identify seating arrangements that best fit the passengers
• How Drivers and Escorts record passengers whilst on transport
• Provide Co–ordinators with the necessary information to provide staff with handbooks⁄recording proformas⁄risk assessments⁄daily logs and how the service is monitoring and evaluating incidents of violence and aggression towards passengers and staff

Course Duration

One full day or as part of a two day Team–Teach basic course